Privacy Policy - retrosemia

Last updated: January 2024

Introduction

retrosemia ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our website
Request information about our services
Subscribe to our newsletter
Correspond with us by email or other means

This information may include:

Name
Email address
Property requirements and preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring website

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to your enquiries and fulfil your requests
Send you information about properties that match your requirements
Improve our website and services
Comply with legal obligations

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

Consent: Where you have given us clear consent to process your personal data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
Legal obligation: Where processing is necessary to comply with a legal obligation

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

To property owners or landlords when you express interest in a specific property
To service providers who assist us in operating our business
When required by law or to protect our rights

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the nature of the information and the purposes for processing.

Your Rights

Under data protection legislation, you have rights including:

Right of access: You can request copies of your personal data
Right to rectification: You can request correction of inaccurate personal data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can request restriction of processing in certain circumstances
Right to data portability: You can request transfer of your data to another organisation
Right to object: You can object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

retrosemia
14 Queens Road
Clifton, Bristol BS8 1QT
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.