Our commitment to data protection under the UK GDPR
Last updated: January 2024
retrosemia is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we handle your personal data in accordance with these regulations.
retrosemia acts as the data controller for personal information collected through this website and our services. As data controller, we determine the purposes and means of processing personal data.
Contact details:
retrosemia
14 Queens Road
Clifton, Bristol BS8 1QT
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
We obtain your consent before sending marketing communications. You may withdraw consent at any time by contacting us or using the unsubscribe link in our emails.
We process personal data when necessary to fulfil our contractual obligations to you, such as when providing property search or consultancy services.
We may process personal data where it is necessary for our legitimate business interests, provided these do not override your fundamental rights. Our legitimate interests include:
We may process personal data to comply with legal obligations, such as record-keeping requirements.
Under the UK GDPR, you have the following rights:
You have the right to be informed about the collection and use of your personal data. This GDPR page and our Privacy Policy fulfil this requirement.
You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month.
If you believe the personal data we hold is inaccurate or incomplete, you have the right to request correction.
You have the right to request deletion of your personal data in certain circumstances, including when:
You have the right to request restriction of processing in certain circumstances, such as while we verify accuracy of disputed data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing based on legitimate interests or direct marketing at any time.
We do not currently use automated decision-making or profiling that produces legal or similarly significant effects.
Given the nature and scale of our data processing activities, we are not required to appoint a Data Protection Officer. However, if you have any questions or concerns about data protection, please contact us at the address above.
We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance page from time to time. Any changes will be posted on this page with an updated revision date.
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